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01254 460125

Delivery Information

We Ship 7 Days a Week - Same-Day Dispatch Until 8pm

DPD Courier Delivery
Royal Mail Parcel Delivery
EVRI Parcel Delivery

Our Vampire Vape warehouse and fulfilment centre operates 7 days a week (excluding bank holidays and Christmas). We typically dispatch all orders on the same day they are placed. You must place your order before 8pm Monday to Friday and 12-noon Saturday to Sunday for same day dispatch. Orders after the cut-off times will be dispatched the following day.

We are legally obligated to ensure that all customers purchasing from Vampire Vape are 18 years of age or older. When placing your first order, we use Age Checked to verify your age. These checks are conducted after your order has been completed on the order confirmation page. If we are unable to verify your age, we cannot dispatch your items until you have verified with Age Checked. We cannot be held liable for any delays to your order caused by this process. Read more on our Age Verification page.

Free Delivery - Royal Mail 48-Hour Delivery

  • Order before 8pm Mon to Fri or noon on weekends (Sat and Sun). 
  • Fully tracked service and safe place options.
  • For orders containing only 10ml own-brand e-liquids (up to 12 bottles).
  • Our own-brand eliquids feature Vampire Vape, Double Drip, Vapouriz and Pocket Fuel.
  • Deliveries are made on weekdays and Saturdays.

EVRI 48-Hour Delivery

  • Order before 8pm Mon to Fri or noon on weekends (Sat and Sun). 
  • Fully tracked service and safe place options.
  • Deliveries are made on weekdays and Saturdays.
  • £1.99 on orders under £20
  • Free Delivery on orders over £20

Royal Mail 48-Hour Delivery

  • Order before 8pm Mon to Fri or noon on weekends (Sat and Sun). 
  • Fully tracked service and safe place options.
  • Deliveries are made on weekdays and Saturdays.
  • £1.99 on orders under £20 *Not including up to 12 x own brand 10ml e-liquid bottles
  • £0.50 on orders over £20

Royal Mail or EVRI Tracked 24-Hour Delivery

  • Order before 8pm Mon to Fri or noon on weekends (Sat and Sun). 
  • Fully tracked service and safe place options.
  • Deliveries are made on weekdays and Saturdays.
  • £2.99 on orders under £20
  • £1.99 on orders over £20
  • Due to changes in Royal Mail's delivery policy we're unable to offer this service for orders containing two or more batteries. This includes prefilled kits, and batteries.

DPD Next Working Day Delivery

  • Order before 8pm Mon-Thurs to be delivered next working day (Mon-Fri exc. Bank Holidays). For weekend delivery please select DPD Saturday.
  • Fully tracked service with a 1-hour delivery window, collection point, and safe place options.
  • Signature required, or safe place option available.
  • £4.99 on orders under £20
  • £3.99 on orders over £20

DPD Saturday Delivery

  • Order before 8pm Mon-Fri to be delivered that Saturday. If unsuccessful, delivery is reattempted the following Saturday.
  • Fully tracked service with a 1-hour delivery window, collection point, and safe place options.
  • Signature required, or safe place option available.
  • £9.50

Please Note

At our discretion, we may upgrade your postage option, for example, for orders of significant value or heavy items. We will not charge you any extra postage fees for these orders.

We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time. If your order has not arrived within 10 working days following dispatch, please contact us by quoting your order number in all correspondence.

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.

All times stated are estimated and are conditional on normal operating procedures. On occasion, forces outside our control can disrupt those normal operating procedures, which may affect delivery time.

Delivery to Ireland, the Highlands, and the Islands may take longer than usual. Orders with Disposables or Prefilled kits will be shipped via EVRI, while other products will be shipped using either Royal Mail or EVRI.

Deliveries to Ireland, the Highlands, and the Islands may take longer than the standard delivery time. 

The applicable postcodes for these regions are as follows:

Guernsey - GY 1-10

Shetland Islands - ZE1-3

Inverness - IV1-2, 4, 6-28, 30-32, 36, 40-49, 51-56, 63, 99

Kilmarnock - KA27-28

Paisley - PA20-38, 41-49, 61-80

Perth - PH9-11, 15-26, 30-44, 49, 50

Truro - TR21-25

Isle of Man - IM1-9, 86-87, 99

Outer Hebrides - HS1-9

Jersey - JE1-5

Kirkwall - 1-3, 5-17

Northern Ireland - BT1-49, 51-58, 60-71, 74-82, 92-94

Falkirk - FK17, 19, 20, 21

Aberdeen - AB32-33, 35-39, 41-45, 51, 53-55

Galashiels - TD3, 5, 10-12, 23

Most Asked Delivery Questions

How fast is delivery?

Orders are dispatched the same day if ordered before the cut-off time, with next-day, 24-hour and 48-hour delivery options available.

What is the order cut-off time?

Orders placed before 8:00 PM (Monday–Friday) or 11:00 AM (Sunday) are typically dispatched the same day.

How do I track my order?

Customers receive a tracking number via email once dispatched. Most UK orders use Royal Mail Tracked 24/48 or DPD.

Why is my order pending?

This is usually due to the mandatory age verification check required by UK law.

What if there’s an issue with my order?

If an order is incorrect or incomplete, contact customer support with your order number for a quick resolution.

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